Practise English for a cabin crew interview

Cabin crew interviews are won on spoken English and warmth. You will introduce yourself, answer competency questions, and handle service and safety scenarios, often in a group in front of assessors. Fluent, friendly English is the job, so it is exactly what they test.

Airi plays the recruiter and the passenger so you can rehearse both sides. Practise your introduction, answers like "describe a time you gave great service", and scenarios like a difficult or nervous passenger. The calmer and clearer you sound, the closer you are to the wings.

A quick example with Airi

I'm the recruiter. Why do you want to become cabin crew?

Because I like to travel and I like help people.

Small fix: "I like helping people." Lovely reason! Tell me about a time you helped a customer.

One time a customer was angry about the food and I stay calm and solve it.

"I stayed calm and solved it." Great example — say it once more, smiling as you speak.

How to get the most from it

Warmth first

Assessors watch your manner as much as your words. Practise staying friendly and smiling while you speak.

Prepare service stories

Have two or three real examples of great service ready to tell out loud.

Handle the scenario

Rehearse a difficult-passenger role-play so you stay calm and polite under pressure.

Start speaking today

Your first 300 credits are free — no credit card. Sign in and have your first conversation with Airi.

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Frequently asked questions

What questions come up in cabin crew interviews?

Introductions, why you want the role, service and safety scenarios, and teamwork questions. Airi asks these and reacts to your answers.

Can Airi play a difficult passenger?

Yes. Ask her to be an upset or nervous passenger and practise handling it in calm, clear English.

Is it free to practise?

Yes, 300 free credits on sign-up, no credit card.